We will create a database named “osticket”
sudo mysql
CREATE DATABASE osticket;
CREATE USER 'osuser'@'localhost' IDENTIFIED BY 'your_password_here';
GRANT ALL ON osticket.* TO 'osuser'@'localhost' WITH GRANT OPTION;
FLUSH PRIVILEGES;
EXIT;Download files:
wget https://github.com/osTicket/osTicket/archive/refs/tags/v1.17.3.tar.gz
tar -xvzf v1.17.3.tar.gz
sudo mv osTicket-1.17.3 /var/www/osTicketFolder permission:
sudo chown -R www-data:www-data /var/www/osTicket/
sudo chmod -R 755 /var/www/osTicket/